Six hours to sixty seconds.
Remastered Wellness was being found, then losing the people who found them. New leads sat for roughly six hours before anyone responded. We closed three loops in the same engagement.
Before
6 hours
After
Under 60 seconds
Speed to lead
The open loop
Leads were arriving and going cold before anyone reached them. Reviews were happening by accident. Nobody had a clear view of how communication actually moved through the organization.
Response LoopTrust LoopOversight Loop
What we built
- Speed to Lead deployed so every inbound lead gets a personal response in under 60 seconds, around the clock
- Calendar booking offered to every new lead within 30 minutes of first contact
- Reputation Manager wired to ask for a review at the right moment after service
- AEO work to surface the business inside Google AI Mode results
- A live dashboard showing communication patterns across the organization
What moved
Speed to lead cut from roughly 6 hours to under 60 seconds
Surfaced in Google AI Mode within 24 hours
Every new lead offered a calendar booking within 30 minutes
20+ five star Google reviews collected in 48 hours
Full visibility into organizational communication patterns
Which loop is open in your business?
Answer 5 questions and find out, or book the assessment and we will map all of them.