Compass Senior BenefitsInsurance
Thirteen hours to ninety seconds.
In senior benefits, the agency that answers first usually writes the policy. Compass Senior Benefits was averaging thirteen hours to first contact. Closing that single loop moved them to the top of their state.
Before
13 hours
After
Under 90 seconds
Speed to lead
The open loop
New leads averaged thirteen hours before anyone reached out. In a market where prospects contact several agencies at once, that gap was handing business to whoever replied first.
Response Loop
What we built
- Speed to Lead deployed across every inbound channel
- Personal response fired to every new lead in under 90 seconds, day or night
- Follow up sequencing so no lead sits without contact
What moved
Speed to lead cut from an average of 13 hours to under 90 seconds
Became the number one WellCare insurance agency in the state of Tennessee
Which loop is open in your business?
Answer 5 questions and find out, or book the assessment and we will map all of them.